Privacy Policy

This policy explains what personal information Stellica Media collects through stellicamedia.com, why we collect it, who we share it with and the choices you have. Stellica Media is based in Montreal, Quebec, and handles personal information in line with Quebec's Act respecting the protection of personal information in the private sector.

Information you give us

When you apply through the Book a Call form, we collect:

• your first name, last name, email address and phone number
• your business name and a short description of what your business does
• what you are currently doing for social media
• how soon you want to get started and your approximate monthly budget range
• anything else you choose to tell us in the optional notes field

We also record when the application was submitted and whether it matches the budget range we work with. If you email us, we receive the information you include in your message.

How we use it

• to review your application and decide whether we are a good fit
• to contact you about your application and schedule a call
• to prepare for and follow up on your call
• with your consent, to measure the performance of our advertising (see Marketing cookies below)

We do not sell your personal information.

Booking a call

If your application matches our criteria, a scheduling calendar provided by Calendly is shown on the page. Your name and email are pre-filled to save you time. Information you enter in the calendar, and the booking itself, is handled by Calendly under its own privacy policy, and Calendly may use its own cookies inside the calendar.

Marketing cookies (Meta Pixel)

With your permission, we use the Meta Pixel, a tool from Meta Platforms, to understand how our Facebook and Instagram ads perform. It does not load unless you choose “Accept” in the cookie banner.

If you accept, the Meta Pixel tells Meta when you:

• view a page on this website
• successfully submit an application, and whether it matches our budget criteria
• book a call through the calendar

Meta also receives technical information that its tools collect automatically, such as your IP address, browser and device details, the page address and Meta cookie identifiers (for example the _fbp cookie). We do not send Meta your name, email address, phone number or the answers you give in the form. Meta processes this information under its own privacy policy and may use it to measure and improve advertising.

You can change or withdraw your choice at any time using Cookie preferences at the bottom of every page. If you withdraw consent, the Meta Pixel stops and the Meta cookies set on this website are removed.

Information stored in your browser

• your cookie choice, so we don't ask again on every visit
• an unfinished application, kept only for your current browser tab so you don't lose your answers. It is removed when the application is submitted or the tab is closed.

Without your consent, this website does not set marketing or advertising cookies.

Service providers

We use the following providers to run this website and handle applications:

• Vercel, which hosts the website and may keep technical logs such as IP addresses for security and operation
• Google (Google Sheets and Google Apps Script), where submitted applications are stored
• Calendly, for booking calls
• Meta Platforms, only if you accept marketing cookies

These providers may store or process information outside Quebec, including in the United States. Their handling of your information is also governed by their own privacy policies.

How long we keep it

We keep application information only for as long as we need it for the purposes above, and then delete it, unless the law requires us to keep it longer.

Your rights

You can ask to access the personal information we hold about you, to correct it, to have it deleted, or to withdraw your consent. Send your request to info@stellicamedia.com. We will respond within 30 days. If you are not satisfied with our response, you can contact the Commission d'accès à l'information du Québec.

Person in charge of personal information

The person in charge of the protection of personal information at Stellica Media is the Founder of Stellica Media. Questions, requests or concerns about how we handle personal information can be sent to info@stellicamedia.com.

Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top. You can review your cookie choice at any time from the website footer.